Shipping Policy

At FURRY, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping details below for more information.

Where We Ship

We currently ship to the following locations:

• United Kingdom
• United States
• Canada
• European Countries

Shipping Timeframes

• United Kingdom: 1-3 business days
• United States & Canada: 6-10 business days
• European Countries: 3-5 business days

For pre-ordered items, shipping may take an additional 2-3 weeks as these products are restocked.

Shipping Rates

• Next Day Delivery (UK): £4.99
• Standard Delivery (UK): £3.99

Shipping rates for other destinations will be calculated at checkout. Free shipping promotions may apply to specific locations or orders over a certain amount.

Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Pre-Orders

Items marked as "Pre-Order" will be shipped once back in stock. Delivery times for pre-orders can take an additional 2-3 weeks. Customers will be notified of any changes to these timeframes.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the delivery status.

Delays

While we aim to meet the above shipping timeframes, delays may occur due to customs, postal services, or unforeseen circumstances. We appreciate your understanding and patience in such cases.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 14 days of the estimated delivery date. We will work to resolve the issue promptly.

Contact Us

For further assistance or inquiries regarding your shipment, feel free to contact us at:

• Email: furrybyltd@gmail.com
• Visit Us At: Westfield London, Ariel Way, London, W12 7GF
• Instagram: @furrybyltd